Please try the following steps
1. check all your mail folders, including your spam and junk folders
2. if you still do not receive any e-mail after checking the above, please set “@mysos.allm-team.net” as a domain that you can receive e-mail from and make sure that you “receive e-mail from @mysos.allm-team.net”.
3. if you do not understand how to do the second step, please contact your email service provider.
4. Tap “If your email address is incorrect, please click here.
5. Enter your information again and send the reconfiguration email.